We offer free shipping to almost all postcodes in Australia. This excludes some bulky items.

(Please check the Undeliverable Postcodes below).

Standard delivery is 2 - 8 business days after your order is processed, location dependent.

Orders are generally shipped within 3 business days of payment being received. Please note: All orders over $1000 will be shipped within 3 business days of payment clearing.

Please note: Unfortunately, due to the nature of our items we do not allow returns for change of mind. Please contact us if you have an issue with your item on arrival and we will be more than happy to assist you.

Shipping Providers:

AUSTRALIA POST

https://auspost.com.au/

ARAMEX AUSTRALIA

https://www.aramex.com.au/

TEAM GLOBAL EXPRESS

https://teamglobalexp.com/

HUNTER EXPRESS

https://www.hunterexpress.com.au/tracking/

 

Shipping Times:

Our shipping times vary depending on location. It can be as little as 3 days, or up to 10 days for very remote areas.
If you are purchasing for a special event such as a birthday, we would recommend allowing 2 weeks just to be on the safe side.

If you do not receive your item within 10 business days, please contact our customer service team.

 

Undeliverable Postcodes:

Kookaburra Toys regrets that due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.

We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.

Please kindly contact our customer service for more information if you need the item to be delivered to a remote area to ensure your order could be processed successfully.

 

Undeliverable Postcodes:

STATE

POSTCODE

SUBURB

SA

5701

WOOLUNDUNGA

WA

6740

DRYSDALE RIVER

WA

6740

MITCHELL PLATEAU

WA

6740

OOMBULGURRI

WA

6740

KALUMBURU

WA

6740

PRINCE REGENT RIVER

WA

6740

WYNDHAM

WA

6743

WARMUN

WA

6743

CAMBRIDGE GULF

WA

6743

LAKE ARGYLE

WA

6743

DURACK

WA

6743

GIBB

WA

6743

KUNUNURRA

TAS

7151

HEARD ISLAND

TAS

7151

DAVIS

TAS

7151

MAWSON

TAS

7151

MACQUARIE ISLAND

TAS

7151

MCDONALD ISLANDS

TAS

7151

CASEY

 

Bulky Items:

NT

0800-0999

NSW

2641,2717, 2831, 2898, 2899

QLD

4184, 4421,4450-4499, 4680, 4700-4805

4806-4899, 4900-4999, 9960-9999

SA

5701

WA

6055, 6215-6699, 6700-6799

TAS

7151