We offer free shipping to almost all postcodes in Australia. This excludes some bulky items.
(Please check the Undeliverable Postcodes below).
Standard delivery is 2 - 8 business days after your order is processed, location dependent.
Orders are generally shipped within 3 business days of payment being received. Please note: All orders over $1000 will be shipped within 3 business days of payment clearing.
Please note: Unfortunately, due to the nature of our items we do not allow returns for change of mind. Please contact us if you have an issue with your item on arrival and we will be more than happy to assist you.
Shipping Providers:
AUSTRALIA POST
ARAMEX AUSTRALIA
https://www.hunterexpress.com.au/tracking/
Shipping Times:
Our shipping times vary depending on location. It can be as little as 3 days, or up to 10 days for very remote areas.If you do not receive your item within 10 business days, please contact our customer service team.
Undeliverable Postcodes:
Kookaburra Toys regrets that due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.
Please kindly contact our customer service for more information if you need the item to be delivered to a remote area to ensure your order could be processed successfully.
Undeliverable Postcodes:
|
STATE |
POSTCODE |
SUBURB |
|
SA |
5701 |
WOOLUNDUNGA |
|
WA |
6740 |
DRYSDALE RIVER |
|
WA |
6740 |
MITCHELL PLATEAU |
|
WA |
6740 |
OOMBULGURRI |
|
WA |
6740 |
KALUMBURU |
|
WA |
6740 |
PRINCE REGENT RIVER |
|
WA |
6740 |
WYNDHAM |
|
WA |
6743 |
WARMUN |
|
WA |
6743 |
CAMBRIDGE GULF |
|
WA |
6743 |
LAKE ARGYLE |
|
WA |
6743 |
DURACK |
|
WA |
6743 |
GIBB |
|
WA |
6743 |
KUNUNURRA |
|
TAS |
7151 |
HEARD ISLAND |
|
TAS |
7151 |
DAVIS |
|
TAS |
7151 |
MAWSON |
|
TAS |
7151 |
MACQUARIE ISLAND |
|
TAS |
7151 |
MCDONALD ISLANDS |
|
TAS |
7151 |
CASEY |
Bulky Items:
|
NT |
0800-0999 |
|
NSW |
2641,2717, 2831, 2898, 2899 |
|
QLD |
4184, 4421,4450-4499, 4680, 4700-4805 4806-4899, 4900-4999, 9960-9999 |
|
SA |
5701 |
|
WA |
6055, 6215-6699, 6700-6799 |
|
TAS |
7151 |
Welcome to our family owned online store, Kookaburra Toys!
We are delighted to be able to offer an awesome range of children's toys, outdoor play equipment, children's musical instruments and so much more. We are always refining our products and expanding our selection.
Our store is owned and run by Benjamin and Elizabeth, and we also have four very enthusiastic products testers in-house, ie. our four sweet children. We care about our customers and always do our absolute best to provide excellent and prompt customer service.
All of our products are sourced from suppliers within Australia, and we offer free shipping Australia wide because we like to make our products equally accessible to children anywhere in Australia, with only a handful of postcodes excepted.
We hope you enjoy our store and we have done our best to make it an enjoyable and smooth shopping experience for you. We see it as an honour to be able to make a child's day or to make their birthday extra special with a new favourite toy, cubby house to play in, or their first prized musical instrument.
Every purchase made through Kookaburra Toys goes directly to support our young family and we greatly appreciate every one of our customers.
Thank you for visiting our store!
Benjamin and Elizabeth
Kookaburra Toys
Testimonials
Bought the Montpelier Play Centre last Sunday, reached out to customer service for a quick delivery in time for our daughter's birthday.
Ben went above and beyond, fast tracking my order, and it arrived by the following Friday – in less than 5 business days!
Every part was well-organised, and my husband managed to assemble it solo in just 7 hours.Our birthday girl is delighted. Much appreciated!